Privacy Policy

Effective date: June 8, 2026  ·  Last updated: June 8, 2026

Switchpoint Partners LLC ("Switchpoint Partners," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our websites, landing pages, and forms (collectively, the "Site"), how we use and share it, and the choices you have. By using the Site or submitting information to us, you agree to this Policy.

1. Who we are

Switchpoint Partners LLC is a Delaware limited liability company. We operate marketing websites and lead-generation forms for copper line replacement and related communications services (including services marketed under the "Switchpoint" brand and fulfilled through third-party providers such as MetTel). Our contact details are at the end of this Policy.

2. Information we collect

Information you provide

When you complete a form or contact us, we may collect your name, business name, email address, phone number, mailing address or ZIP code, details about the phone lines and systems at your location, and any other information you choose to provide.

Information collected automatically

When you visit the Site, we and our analytics and advertising partners may automatically collect your IP address, device and browser type, pages viewed, referring URLs, and similar usage data through cookies, pixels, and comparable technologies. This includes the Meta (Facebook) Pixel and similar advertising tools used to measure and improve our campaigns.

3. How we use your information

• To respond to your request, contact you about a copper line audit, and provide information you ask for;
• To schedule, deliver, and support the services you request, including coordinating with fulfillment partners;
• To send you transactional and (where you have consented) marketing communications by phone, email, or text message;
• To operate, measure, and improve the Site and our advertising;
• To detect and prevent fraud, enforce our terms, and comply with legal obligations.

4. Text messaging (SMS/MMS)

5. How we share information

We do not sell your personal information for money. We may share information with:

• Service providers and partners who perform functions on our behalf — such as hosting, CRM and form processing, analytics, advertising, and the fulfillment of requested services (for example, telecommunications providers like MetTel);
• Legal and safety recipients when required by law, subpoena, or to protect our rights, users, or the public;
• Business transfers in connection with a merger, acquisition, financing, or sale of assets.

Some sharing for advertising and analytics (such as through cookies and pixels) may be considered "sharing" or a "sale" under certain state laws; see Section 9 for your choices. As noted above, this never includes your SMS opt-in information.

6. Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, measure traffic, and support advertising, including retargeting through platforms like Meta. You can control cookies through your browser settings and can opt out of certain interest-based advertising at optout.aboutads.info and optout.networkadvertising.org.

7. Data retention

We keep personal information for as long as needed to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

California residents

If you are a California resident, the California Consumer Privacy Act, as amended by the CPRA, gives you the right to know what personal information we collect, use, disclose, or "sell"/"share"; to request deletion or correction; to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising; and to limit use of sensitive personal information. To submit a request, email or call us using the contact information below. You may use an authorized agent to act on your behalf. We will verify your request before responding.

10. Children's privacy

The Site is intended for business owners and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.

11. Third-party links

The Site may link to third-party websites and services that we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy practices.

12. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above, and material changes will be posted on this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

13. Contact us